The following items CANNOT be returned or refunded:
- Gift cards
- Shipping fee applied on the original order
- Applied tax for partial refunds
- Discounted items. (All sales final on discounted items. Exchange or credit note only for the return of sale items.)
- Change of mind(too much pressure, not strong enough, I'm not satisfied, etc). All product specifications are available on our website.
- Malfunction or damage of an operating part caused by failure to follow Happygun's recommended maintenance or usage(example: stuck massage head, dropped unit, etc. See our Warranty for more details)