For any technical/warranty issues, please email support@HappyGun.com. We require you to also attach a clear video of the issue, so we can send it to our technical team for faster resolution. Please follow these steps in providing the correct videos. Kindly show all the below steps in ONE(1) video.
- Make sure the unit is turned off.
- Turn on the unit by pushing the power button on the bottom of the handle.
- Once the unit is ON, show us the LCD screen
- Adjust the speed setting. If unable to, move to the next step.
- Next, show us the official Happygun charger.
- Repeat steps 1-4 with the charger plugged in.
- Show other details that you want us to review if any(example: issue with craftmanship, damages, etc)